Service Updates

Check your journey. When are you travelling?

These may affect your journey

Consultation on proposed service changes

16th - 31st May

We are proposing to make some changes to services from 24 July.

Help us shape the future of our bus network by completing our consultation survey by 31 May.

You can view our consultation by clicking on the title of this update. If you're using our app, please click on the link shown below.

Short notice journey cancellations

12th May onwards

Some journey may be cancelled at short notice.

We'll aim to provide as much notice as possible with our dedicated page updated around 6pm each evening ready for the following day. We recommend that you keep checking back for updates as we may manage to cover further journeys.

You can view our cancellations by clicking on the title of this update. If you're using our app, please click on the link shown below.

Service X45 from Eldon Square at 15:17

Today 15:17 - 15:33

We are sorry but due to delayed operation on the service X45, the 15:17 journey from Eldon Square to Metrocentre Bus Station will not run.

Delays to service 1,21,25,27,28,28A,56,57,58,97,X21,X31,X70,X71,X10,X1

Today 14:54 - 15:54

Due to an incident on the High Level Bridge our services 1, 21, 25, 27, 28, 28A, 56, 57, 58, 97, X21, X31, X70, X71, X10, and X1 are currently suffering delays of up to 20 minutes. Please allow extra time for your journey.

Service 25 from Langley Park at 15:51

Today 14:49 - 16:18

  • Affected routes:
  • 25

We are sorry but due to delayed operation on the service 25, the 15:51 journey from Langley Park to Newcastle will not run.

Incident affecting service 1,21,25,27,28,28A,56,57,58,97,X21,X31,X70,X71,X10,X1

Today 13:38 - 23:59

Due to an incident at High Level Bridge our service 1,21,25,27,28,28A,56,57,58,97,X21,X31,X70,X71,X10,X1 is currently unable to service stops at Wellington Street, Please catch your bus from Gateshead Interchange.

Incident affecting service 19

Today 11:07 - 19:00

  • Affected routes:
  • 19

Due to an incident at North Shields Fish Quay our service 19 is currently unable to service stops at Turning Circle, Please catch your bus from Union Quay.

Roadworks affecting service 8/28

Today 08:27 - 17:00

Due to roadworks at Twizell our service 8/28 is currently unable to service stops at Front St, Please catch your bus from Temporary Stops in place.

Borough Road Sunderland closed eastbound

Today 00:00 - 29th May

Borough Road will be closed eastbound. Please catch your bus outside Wilko's on Fawcett Street.

Roadworks affecting service X30

21st May onwards

Due to roadworks at Station Road Stanley our service X30 is currently unable to service stops at Royal Hotel, Board Inn, Station Villas, Please catch your bus from Chester Road or Causey Road Kip Hill .

Roadworks affecting service 20

20th May onwards

Due to roadworks in West Rainton our service 20 is currently unable to serve stops at Benridge Bank and Rainton Lodge, Please catch your bus from South Street.

Road closure at Newcastle Quayside affecting service Q3

16th May - 11th Jun

Quaycity Q3 will be unable to serve bus stops at the law courts or Guildhall between 20:00 and the end of service each evening from Monday 16th May until Friday 10th June.  Buses will operate via City Road, serving all stops on diversion.

Changes to bus stops in Newcastle during the closure of Pilgrim Street

16th May - 3rd Jun

As part of the ongoing development of Pilgrim's Quarter, Pilgrim Street will be closed to all traffic from Monday 16th May until Sunday 3rd July.  As a result some services will be diverted and others will depart from different stands to accommodate services displaced from Pilgrim Street. 

Coaster 1 towards Whitley Bay will operate from Gateshead to Newcastle via Redheugh Bridge and serve bus stops at Clayton Street, Grainger Street and Market Street West.

VOLTRA 53 & Quaycity Q3 towards St Peters will move from Market Street West to a new stop near the Theatre Royal.

Quaycity Q3 towards Great Park will move from Pilgrim Street near Virgin Money to a new stop on Pilgrim Street outside Hoochie Coochie.

Green Arrow 97 will operate via Market Street East and serve the bus stop near the junction with Pilgrim Street and the bus stop near Start Cycles.

These disruptions could affect future journeys

Service 21 from Durham North Road at 15:25

Today 15:25 - 15:36

We are sorry but due to delayed operation on the service 21, the 15:25 journey from Durham North Road to Brandon will not run.

Service 21 from Brandon at 15:37

Today 15:37 - 16:01

We are sorry but due to delayed operation on the service 21, the 15:37 journey from Brandon to Durham North Road will not run.

Rolling road closures In Newcastle City Centre

Today 17:30 - 19:45

Buses will be subject to slight delays between 17:30 & 19:45 on Saturday 28th May while the Tour de Moon event in Newcastle City Centre takes place.  A slow moving convoy of electric vehicles will proceed in a circular route from Ridley Place to the Civic Centre via Newgate Street, Moseley Street, Central Motorway sliproads, Durant Road and College Street, then return from the Civic Centre via St Mary's Place, Percy Street, Gallowgate, St James' Boulevard, Westgate Road & Grainger Street to Ridley Place.

Road closure at Castle Road, Prudhoe, affecting service 686

30th - 31st May

Buses on Tynedale Links 686 will be unable to serve bus stops on Castle Road in Prudhoe on Monday 30th & Tuesday 31st May between 08:00 & 17:00 while Northumberland County Council carry out essential maintenance.  Please catch your bus from Station Road.

Roadworks affecting service 19

31st May - 21st Jun

  • Affected routes:
  • 19

Due to roadworks on Bedford Street our service 19 towards North Shields Fish Quay is currently unable to serve stops on Bedford Street, Please catch your bus from Saville Street.

Roadworks affecting service 1

31st May - 21st Jun

Due to roadworks on Bedford Street our service 1 towards Whitley Bay is currently unable to serve stops on Bedford Street, Please catch your bus from Nile Street.

Road closure at Wydon Park, Hexham affecting service 683

1st Jun

Buses on service 683 will be unable to serve stops at Wydon Park between 07:00 & 19:00 on Wednesday 1st June while Northumberland County Council carry out essential maintenance.  Please catch your bus from St John's Road

Service 683 Wydon Park road closed

1st Jun

Buses on service 683 will be unable to serve stops at Wydon Park on Wednesday 1st June while Northumberland County Council carry out essential maintenance.  Please catch your bus from St John's Road