Service Updates

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Fares and tickets from 24 July

Today 00:00 - 26th Jul

Over the last couple of years, we’ve made various improvements to our range of fares and tickets based on your feedback, continuing to offer the best value for money that’s possible.

In that time, we’ve introduced flexible tickets, promotional summer offers that became permanent, discounted evening tickets, and our recently launched DUO tickets to name but a few.

Unfortunately, we are now at the point where we have carefully reviewed the cost of running our services, and we are reluctantly changing the prices of some fares and tickets from 24 July due to rising costs.

This is not a decision we have taken lightly, and we have kept price rises as low as we possibly can. Some tickets, such as our singles and returns, will remain cheaper than they were prior to July 2021, and some monthly tickets will have their prices frozen on our app.

You can view our full guide by clicking on the title of this update. If you're using our app, please click on the link shown below.

Short notice journey cancellations

12th May onwards

Some journey may be cancelled at short notice.

We'll aim to provide as much notice as possible with our dedicated page updated around 6pm each evening ready for the following day. We recommend that you keep checking back for updates as we may manage to cover further journeys.

You can view our cancellations by clicking on the title of this update. If you're using our app, please click on the link shown below.

Incident affecting services 206 & 239

Today 18:39

We're sorry but due to an incident between Wingate and Station Town, our services 206 & 239 are currently unable to serve Wingate North Road, Station Town or Hutton Henry.

Road closures at Dunston affecting services 49, 49A & X30

4th - 6th Jul

Buses on services X30 will be unable to serve bus stops on Dunston Bank or Ellison Road between Dunston Bank & Wilson Street between 19:00 & 06:00 the following morning on the evenings of Monday 4th & Tuesday 5th July.  Please catch your bus from Wilson Street or Ellison Road, near the Community Centre.  



Services 49 & 49A will be unable to serve stops at Dunston Road near Dunston Park & Park Terrace and Ellison Road between Dunston Bank and Ravensworth Road.  Please catch your bus from Wellington Road or Ravensworth Road.

Road closure at Rake Lane affecting service 309

4th - 6th Jul

Buses on Cobalt and Coast 309 will be unable to serve bus stops at Brookland Terrace, Rake Lane on the evenings of Monday 4th until Wednesday 6th July while North Tyneside Council carry out essential maintenance.  Please catch your bus from Westminster Avenue or stops on Barnstaple Road near Rake Lane.

Road closure at Genesis Way affecting services X5, X15, X45, X46 & 47

1st - 15th Jul

Buses on X lines services X5, X15, X45, X46 and Red Kite Ranger service 47 will be unable to serve bus stops at Consett Front Street or Genesis Way between 09:00 & 15:00 from Friday 1st July until Friday 15th July.  Between Consett bus station and Front Street or Tesco you can use services 16 or 78.  If you're travelling from Front Street towards Newcastle or Metro Centre please catch your bus from the bus station, or from Genesis Way, from temporary stops on Park Road or Laburnum Avenue.

Services revert to normal stands in the evening at Consett bus station

1st - 31st Jul

Following a successful campaign working alongside Durham County Council & Durham Constabulary, there has been a reduction in anti-social behaviour in Consett bus station.  

With effect from 1st July 2022, the measures in place restricting the number of stands in use will no longer be required and buses will revert to using their normal stands all day.

Westbound road closure at Silksworth Road affecting services 35, 35A & 55

27th Jun - 17th Jul

Buses on services 35 & 35A towards Low Moorsley will be unable to serve stops at Silksworth Road (Allendale Road, Woodside Grove or the Board Inn from first bus on Monday 27th June until Sunday 17th July while Northern Gas Networks carry out urgent works in the area.  Please catch your bus from Fox Hole Wood or on the A690 near West Park.

Buses on service 55 towards Sunderland will be unable to serve stops between Allendale Road and North Moor Lane. Please catch service 55 from stops near the junction with Silksworth Road.

Incident affecting service Toon Tour

22nd Jun - 6th Jul

Due to a low hanging tree on Lime Street our service Toon Tour is currently unable to service stops on Lime Street at The Cluny, Please hail your bus from Crawhall Road .

Roadworks affecting service 19

20th Jun - 30th Sep

  • Affected routes:
  • 19

Due to roadworks from Fish Quay our service 19 is currently unable to service stops at Bird Street, Charlotte Street West, Please catch your bus from Fish Quay turning circle and North Shields Railway Terrace.

Road closure at Hawks Road, Gateshead affecting services 53, 54, 93 & 94

20th Jun - 26th Oct

Buses on services 53, 54, 93 & 94 will be diverted from first bus on Monday 20th June while works connected to Gateshead Arena continue.  

Service 53 will operate from Mill Road via Quarryfield Road, Albany Road, Park Road to Jackson Street.  The bus stops at Sage Gateshead and Gateshead High Street, although open, will be unserved due to the length of the diversion route.

Service 54 will operate from Gateshead Interchange non stop via Jackson Street, Park Lane, Albany Road & Quarryfield Road, resuming normal route at Mill Road.  The bus stop at Sage Gateshead, although open, will be unserved due to the length of the diversion route.

Service 93 will operate non stop from Gateshead Interchange via Jackson Street, Park Lane, Albany Road & Quarryfield Road and join the existing diversion at Mill Road, continuing via South Shore Road and Deptford Road to rejoin normal route at Saltmeadows Road.

Service 94 will follow the existing diversion via Deptford Road, South Shore Road, Mill Road then via Quarryfield Road, Albany Road, Park Lane to Jackson Street.  The bus stop at Gateshead High Street, although open, will be unserved due to the length of the diversion route.

An additional stop for all services will be sited on Quarryfield Road for customers travelling to Gateshead College.

Stand change at Stanley Bus Station on services 16 & 16A

31st May onwards

Due to a technical issue with the bus station doors on Stand G at Stanley Bus Station, services 16 & 16A will operate from Stand F until further notice. In the event that another service is already on Stand F, services 16 & 16A will use Stand G and customers are advised to use an adjacent door to access their bus.

These disruptions could affect future journeys

Road closures at Dunston affecting services 49, 49A, 49C, 96 & X30

6th - 8th Jul

Buses on services 49 & 49A will be unable to serve bus stops at Dunston Road or Ellison Road between 19:00 & 06:00 the following morning on the evenings of Wednesday 6th & Thursday 7th July.  Please catch your bus from Wellington Road or Clockmill Road.

Service 49C will be unable to serve bus stops on Ravensworth Road or Ellison Road, please catch your bus from Wellington Road or Clockmill Road.

Service 96 will be unable to serve stops at Ravensworth Road or Wellington Road.  Please catch your bus at Wilson Street, Ellison Road or Dunston Road.

Service X30 will be unable to serve stops at Ellison Road, please catch your bus from Dunston Road or Wellington Road.

Road closure at Crawcrook crossroads affecting services 10, 10A & 10B

6th - 8th Jul

Buses on services 10, 10A & 10B will be unable to serve stops at Hexham Road, Greenside Road and Main Street between 19:00 & 06:00 the following morning on the evenings of Wednesday 6th & Thursday 7th July.  Buses will operate via the A695 and Woodside Lane, additionally stopping at Ryton rugby club.

Road closure at Ovington, Ovingham & Wylam affecting service 684

6th Jul

Buses on services 684 will be unable to serve bus stops at Ovington, Ovingham & Wylam while the annual Tynedale Pie & Peas 10k road race takes place.  Buses will operate direct between Styford roundabout and Heddon on the Wall via the A69 and Horsley Village, serving all stops on the diversion route.