How to get in touch

How to get in touch

We're here to help – here's the different methods you can use to get in touch with us.

If you're getting in touch regarding something you've lost on one of our buses, please use our online lost property checker.

Live Chat

Live Chat

Chat one-to-one with a locally-based expert – our average first response time is just 48 seconds.

Look out for the chat button in the bottom right corner on our website between 9am and 5pm, Monday to Friday.

Online form

Online Form

You can use our online form to submit a request to our customer services team.

Facebook

Facebook

Talk to us on openly on Facebook or send us a private message. We're online from 9am until 5pm Monday to Friday.

Twitter

Twitter

Send us a tweet and we'll get back to you really quickly. Our dedicated team is here for you from 9am until 5pm Monday to Friday. 

Phone

Phone

Give us a call on 0191 420 5050. We’re open from 9am until 5pm Monday to Friday.