How to get in touch
We're here to help – here's the different methods you can use to get in touch with us.
If you're getting in touch regarding something you've lost on one of our buses, please refer to our lost property page, here: Go North East | Lost Property FAQ's
 |
Live Chat Chat one-to-one with a locally-based expert – our average first response time is just 48 seconds. Look out for the chat button in the bottom right corner on our website between 9am and 5pm, Monday to Friday. |
|
|
Online Form You can use our online form to submit a request to our customer services team. |
|
|
Talk to us on openly on Facebook or send us a private message. We're online from 9am until 5pm Monday to Friday. |
|
|
Send us a tweet and we'll get back to you really quickly. Our dedicated team is here for you from 9am until 5pm Monday to Friday. |
|
|
Phone Give us a call on 0191 420 5050. We’re open from 9am until 5pm Monday to Friday. |
