Revisions to fares from 2 January 2025
1 month ago
From 2 January 2025 there will be changes to our fares. Since January 2023, most adult single fares have been capped by the UK Government at £2. From January, single fares will be capped at £2.50 across almost all bus services in Tyne & Wear, County Durham and Northumberland.
This new fare cap is being funded jointly by the North East Combined Authority’s (NECA), Bus Service Improvement Plan (BSIP), and the Department for Transport’s National Bus Fare Cap grant (NBFC)
Cheap fares for under-22s funded by NECA will be unchanged – the £1 single and £3 day ticket will continue to provide excellent value for money bus and Metro travel for young people.
The sections below provide more detail for each type of fare.
Adult Singles
Most adult single fares will increase from £2 to £2.50, though some short hop fares will be less than £2.50.
A small number of fares will be capped at £3.00 instead of £2.50 – these will be for journeys into Teesside on service X10 and journeys into Cumbria on service 681.
Single tickets will still be available through the Go North East app at £2.50 each, or as value bundles of five tickets for £12.50 or ten tickets for £25.
If you want to know the price of your single or return fare from 2 January, you can:
- Use Go North East’s journey planner in our app or on our website (fares will be updated from 2 January)
- Contact our Customer Services team on 0191 420 5050*, or
- Ask your driver when you travel on or after the 2 January. If you choose to buy your tickets on the bus, remember to tell the driver your destination so you pay the correct fare.
*Available Monday to Friday, 9-5
Adult Returns
Most adult return fares will increase from £4 to £5, with some shorter journeys costing less than £5. Adult return tickets for travel into Teesside on the X10 or into Cumbria on the 681 will be capped at £6.00.
For journeys entirely within County Durham, return tickets will no longer be sold. Customers making two or more journeys in a day can take advantage of the Durham Day Rover ticket, priced at £4, which provides significant savings over multiple single tickets.
In Northumberland, the Northumberland Day Rover (priced at £5) often matches the price of a return fare, making it the best value option for many trips.
Day tickets
Go North East day tickets will change in price from 2 January 2025. Most multi-operator day tickets, including Explorer tickets, will stay at their current prices.
These tickets can be bought in the Go North East app or from the bus driver.
Ticket | Price from 2 January 2025 |
Durham Day Rover | £4.00 (no change) |
Northumberland Day Rover | £5.00 (no change) |
Tyne & Wear Day Rover | £6.00 (no change) |
TNE Day Saver | £6.80 (no change) |
5 – 25 – 1 Day | £6.10 |
City of Sunderland – 1 Day | £5.90 |
Cobalt & Coast – 1 Day | £4.30 |
Gateshead Borough – 1 Day | £5.90 |
Newcastle & North Tyne – 1 Day | £5.70 |
North Durham – 1 Day | £5.90 |
Q3 – daily cap (for tap-on, tap-off) | £4.50 |
South Tyneside – 1 Day | £5.70 |
Sunderland Central – 1 Day | £5.00 |
Voltra 53|54 – daily cap (for tap-on, tap-off) | £4.50 |
X-Lines X10 – 1 Day | £11.80 |
Family (All Zones) – 1 Day | £17.50* |
*Valid on most bus services across the Go North East network for 2 adults and up to 3 children travelling together (there must always be at least one child travelling in the group for the ticket to be valid)
Flexi-5 tickets
Flexi-5 is a bundle of 5 individual day tickets that can be used on any five days within six months of the bundle being purchased. Great for those who travel occasionally, Flexi-5 tickets offer savings of up to 12% against the cost of buying five individual day tickets. Prices of Flexi-5 tickets from 2 January are shown below.
These tickets can only be bought in the Go North East app.
Ticket | Price from 2 January 2025 | Equivalent daily price |
5-25 – Flexi-5 | £29.50 | £5.90 |
City of Sunderland – Flexi-5 | £28.50 | £5.70 |
Gateshead Borough – Flexi-5 | £28.50 | £5.70 |
Newcastle & North Tyne – Flexi-5 | £25.50 | £5.10 |
North Durham – Flexi-5 | £28.50 | £5.70 |
South Tyneside – Flexi-5 | £25.50 | £5.10 |
Sunderland Central – Flexi-5 | £22.00 | £4.40 |
Tyne & Wear – Flexi-5 | £29.50 | £5.90 |
X-Lines X10 – Flexi-5 | £50.00 | £10.00 |
7-Day tickets
Our 7-day tickets give seven consecutive days of travel and offer significant savings* for those who need to travel regularly. Prices of 7-day tickets from 2 January are shown below. The prices of Network One and SmartZone 7-day tickets will stay the same from 2 January.
These tickets can be bought in the Go North East app or from the bus driver.
*against the cost of buying individual single, return or day tickets over a 7-day period.
Ticket | Price from 2 January 2025 |
5-25 – 7 day | £24.40 |
Angel 21 – 7 day | £24.50 |
All Zones – 7 day | £37.50 |
City of Sunderland – 7 day | £23.80 |
Cobalt & Coast – 7 day | £15.50 |
County Durham – 7 day | £27.50 |
Crusader – 7 day | £24.50 |
Durham City & South Durham – 7 day | £22.00 |
Gateshead Borough – 7 day | £23.80 |
Newcastle & North Tyne – 7 day | £21.00 |
North Durham – 7 day | £23.80 |
Q3 – weekly cap (for tap-on, tap-off) | £16.00 |
South Tyneside – 7 day | £16.50 |
Sunderland Central – 7 day | £16.50 |
Tyne & Wear – 7 day | £30.00 |
Tyne Valley Ten – 7 day | £24.50 |
Tynedale & West Northumberland – 7 day | £30.00 |
Voltra 53 | 54 – 7 day | £17.80 |
Voltra 53 | 54 – weekly cap (for tap-on, tap-off) | £16.00 |
X-Lines X10 – 7 day | £47.00 |
28-Day tickets
Our 28-day tickets give four consecutive weeks of travel and offer great value-for-money for those who need to travel regularly. Prices of 28-day tickets from 2 January are shown below. The prices of Network One and SmartZone 28-day tickets will stay the same from 2 January.
These tickets can only be bought in the Go North East app.
Ticket | Price from 2 January 2025 |
5-25 – 28 day | £87.80 |
All Zones – 28 day | £130.00 |
City of Sunderland – 28 day | £82.60 |
County Durham – 28 day | £94.00 |
Durham City & South Durham – 28 day | £82.00 |
Gateshead Borough – 28 day | £82.60 |
Newcastle & North Tyne – 28 day | £70.00 |
North Durham – 28 day | £82.60 |
South Tyneside – 28 day | £62.00 |
Sunderland Central – 28 day | £62.00 |
Tyne & Wear – 28 day | £94.00 |
Tynedale & West Northumberland – 28 day | £105.00 |
X-Lines X10 – 28 day | £145.00 |
There will also be some changes to 28-day and monthly subscription prices for ticket bought on Key smartcard, detailed below.
Ticket | Price from 2 January 2025 |
5-25 – monthly subscription | £95.00 |
All Zones – monthly subscription | £140.00 |
All Zones – 28 day | £130.00 |
County Durham / Northumberland / Tyne & Wear – monthly subscription | £103.00 |
County Durham / Northumberland / Tyne & Wear – 28 day (one-off purchase) | £96.50 |
X-Lines X10 – monthly subscription | £155.00 |
X-Lines X10 – 28 day (one-off purchase) | £145.00 |
Transfare tickets
From 2 January 2025, the price of Transfare tickets will change.
These single journey tickets can be bought from the bus driver and allow one transfer* from a Go North East bus to the Metro within 90 minutes of the ticket being purchased. The Transfare zone map can be found here.
*In Washington, these tickets also allow one transfer at the Galleries Bus Station from the 84/85 to the Connections 4 service to allow connections to the Metro at Heworth.
Ticket | Price from 2 January 2025 |
1-zone Transfare | £4.10 |
2-zone Transfare | £4.90 |
3-zone+ Transfare | £5.60 |
Child Transfare | £1.50 |
24-hour, Duo and evening fares
From 2 January, our Duo tickets will be simpler and more flexible. Instead of separate Duo tickets for different fare zones, there will be one Duo ticket valid across the Go North East local bus network (except on the X10, X50, or 327).
This revised Duo ticket will be priced at £13.00 and will for two adults travelling together on Mondays to Fridays after 09:30, or any time on Saturdays, Sundays and Bank Holidays. The Duo ticket is only available in the Go North East app.
From 2 January, Go North East’s 24-hour and evening tickets will be withdrawn due to very low usage of these ticket types. We will also no longer offer the flat-fare tap-on after 7pm – from 2 January, any fares after 7pm should be bought in the Go North East app or from the bus driver in the usual way.
Any 24-hour or evening tickets purchased in the app before 2 January 2025 will still be valid until 30 June 2025. After this date, they will no longer be accepted for travel.