key connect is a gateway to cheaper and greener bus travel for your business, employees and partners. Through our online portal you can manage the bus travel for your staff or students by ordering key cards, buying tickets, renewing tickets and cancelling cards at the click of a button.
If you're already set up, you can log in to your portal using the link below.
If you're not set up for a business account and would like to be, please give our Customer Services Team a call on 0191 420 50 50.
Corporate Ticket Refund Request
Please click the link below and complete the form to request a ticket cancellation or refund.