£2 Fare Cap Continues Until End of 2024

1 month ago Fri 7th Jun 2024

Get your bum on board

Go North East is thrilled to announce that single fares on our bus services will continue to be capped at just £2 until the end of 2024. This extension is part of our ongoing participation in the government’s Help for Households scheme.

Originally introduced for a three-month period in January 2023, the £2 fare cap has been repeatedly extended. The funding agreement was due to run out at the end of June 2024, however this has now been extended. 

The Department for Transport has recently provided funding allocations for the remainder of the year until 31 December 2024, allowing Go North East to maintain this affordable fare structure.

Ben Maxfield, Business Director of Go North East, commented:

"We are delighted to announce participation in the DfT £2 fare cap until 31st December. This initiative has been hugely popular with our passengers, making bus travel more accessible and affordable for everyone. Whoever you are, wherever you're going, get your bum on board with Go North East!"

Having recently launched our brand new 'Get Your Bum On Board' campaign, raising awareness of the incredible low-cost bus fares available, this extension comes at a perfect time! 

You can take advantage of the £2 single fare on the bus with Contactless payments, cash, or through the Go North East app.

For journey planning, customers can use the Go North East app or visit Plan Your Journey.

Additionally, several 'short hop' single and return fares will remain below £2, ensuring you never pay more than usual for your journey.

We look forward to continuing to serve our community as well as welcoming new 'Bums on Board' with this fantastic fare cap in place. Thank you for choosing Go North East.

Plan your journey

Getting from A to B couldn't be easier with us. As well as a handy journey planner, our website and app also include live times and interactive maps, so you can see exactly where your bus is.

How can I buy my £2 ticket?

You can buy your £2 fare ticket from the driver - either with cash, or your contactless bank card - just state your destination, and the driver will issue you with the discounted fare.


What exactly is the £2 bus fares cap?

The cost of an adult single bus fare is a maximum of £2 in England, excluding London. This is being funded by the Government to ease cost of living pressures over the winter by helping people save money on their travel costs. 

What journeys does it cover?

The £2 adult single fare will cover all journeys by participating bus operators on local bus services. Go North East is participating, so any journey you take on our local bus services will be included. If you normally buy a return ticket, this will be capped at £4. 

Is there a maximum distance?

No, there isn’t a maximum distance.

What payment methods are included?

All payment methods are included. You can pay for your ticket in cash or using contactless card/device - you won’t be charged more than £2.

My usual fare is below £2. Does this mean it will go up to £2?

Some 'short hop' fares cost less than £2, and will therefore remain unchanged, so you will not pay any more than usual for your journey.

Does this cap cover child fares as well as adult fares?

Our great value £1 21 & Under single will remain at its current price.

Are the prices of other tickets, such as weekly, monthly and multi-trips affected by the cap?

No, these tickets will remain the same as they are now. Depending on how often you travel, you may find that the £2 single fare is cheaper for you. This will depend on the type of ticket you purchase - please get in touch with us if you aren't sure.

I have a concessionary ticket and get free/discounted travel. Will I have to pay £2?

As part of the offer, you won't pay more than you usually do for a journey. If you were previously paying less than £2, or if your journey was free of charge, nothing changes.

What happens if I change buses - do I have to pay £2 twice?

Yes, you do. The fare cap only applies to a journey on a single bus. If you're travelling on more than two buses in a day, it will likely be cheaper to purchase a day ticket for the zone you are travelling in - check out our range of tickets here.