Disruption to bus services

We want to apologise to our customers for the ongoing disruption to bus services caused by the freezing weather last week.

The extreme temperatures have had a knock-on effect on vehicle systems, particularly batteries, engines, and air systems, which can struggle in sub-zero conditions. This has impacted our ability to run some services as scheduled.

These conditions are affecting many transport operators, but we are doing everything we can to address the issues. Our engineers, drivers and support teams are working tirelessly around the clock to repair vehicles and restore normal service as quickly as possible.

Thank you for your patience and understanding during this time. We are committed to getting back on track and providing the reliable service you expect. For the latest updates, please check our website, app and social media channels.