Your guide to our service changes from Sunday 22 March 2026
3 months ago
Your guide to our service changes from Sunday 22 March 2026
We're introducing changes to our services across North Tyneside, Newcastle, South Tyneside & Gateshead from Sunday 22 March 2026.
What's new?
- Changes to Coast Road services/ticketing
- Morning peak changes to services 91 and 94
- New timetables to improve reliability across many services
- The addition of routes 787 and 333 to the Go North East network
How did feedback from customers influence these changes?
Before finalising these service changes, we invited our passengers and stakeholders to share their feedback on the proposed routes and timetables. Thank you very much to everyone who shared their thoughts, your feedback has had a positive impact on our plans:
Service 91A – After concerns that existing connections would no longer be possible following our proposed changes, we have adjusted some departure times of the new 91A service to ensure current links from the east of Newcastle are still able to be made.
Service 307/309 – Following your feedback, the 23:45 309 Haymarket departure has been retained Monday-Saturday. We will also be maintaining our current Saturday frequency at during core daytime hours.
Service 356 – This service will continue to serve Monkseaton following feedback that our proposed rerouting would have negatively impacted the area.
Summary of the changes
The changes are detailed below, by area:
North Tyneside & Newcastle
- There will be minor timetable changes in the am peak and afternoon school peak for this service to improve punctuality.
The following journeys will be amended on all days of the week due to low passenger demand:
- 23:15 departure from South Shields to Newcastle will now terminate at Gateshead.
- 23:45 departure from South Shields to Gateshead will be withdrawn.
- This service will be renumbered the 54A to prevent confusion with our VOLTRA 54 service in Gateshead.
- There will be minor timetable changes for this service to improve punctuality.
- The Sunday departure at 09:43 from Percy Main to Whitley Bay will now depart at 09:45 and will operate up to 2 minutes later throughout.
- Timetable changes across these services throughout the week.
- There will be major timetable refresh for these services to improve punctuality. This in turn means that most departure times will be different to current, and as part of these timetables changes there have been some alterations to first and last buses to reflect usage.
- Services 307 and 309 will be operating at a slightly reduced frequency on Saturday mornings to match passenger demand at this time of day.
- Acceptance of Arriva specific area tickets will cease - and Arriva will also stop accepting Go North East return and day tickets. Single fares and “Mayor’s Fares” including day tickets and 21 & Under singles are not affected.
- There will be minor timetable changes for this service to improve punctuality.
The following journeys will be amended on Saturdays due to low passenger demand:
- 07:17 departure from Wallsend to Whitley Bay will be withdrawn.
- 07:06 departure from North Tyneside Hospital to Wallsend will now start at North Shields at 07:22.
- This is a new bus service linking North Shields Ferry, North Shields Fish Quay and Tynemouth. The route will operate daily at a 30-minute frequency.
The following journeys will be amended Monday to Saturdays:
- 20:03 departure from Wallsend to Hadrian Park re-timed to depart at 20:08 and run five minutes later throughout.
- 20:23 departure from Hadrian Park to Wallsend re-timed to depart at 20:27 and run four minutes later throughout.
- A new route and timetable will be introduced for this service.
- Daytime departures will serve Dinnington, Prestwick, Newcastle Airport and Woolsington.
- Evening departures will operate direct from Hazlerigg to Kingston Park, via Brunton Lane and no longer serve Brunton Road and Windsor Way.
- There will be minor timetable changes for this service to improve punctuality.
- The weekday 17:28 departure from Haymarket to Cramlington will be withdrawn due to low passenger demand.
- There will be minor timetable changes for this service to improve punctuality.
- There will be minor timetable changes for this service to improve punctuality.
- The Saturday 17:21 departure from North Shields to Newcastle will terminate at Killingworth due to very low passenger demand.
- There will be minor timetable changes for this service to improve punctuality.
The following journeys will be withdrawn due to low passenger demand.
- Saturday 19:01 departure from Forest Hall to Newcastle.
- Weekday 19:11 departure from Forest Hall to Newcastle.
- Weekday 19:51 departure from Newcastle to Forest Hall.
- There will be minor timetable changes for this service to improve punctuality.
- The Weekday 07:40 departure from Forest Hall to Newcastle will now be numbered 355 rather than 356.
The following journeys will be amended due to low passenger demand.
Weekdays:
- 06:26 Forest Hall to Whitley Bay departure will now start at Killingworth at 06:39.
- 07:08 Newcastle to Whitley Bay departure will now start at Killingworth at 07:38.
- 07:13 Shiremoor Park Lane to Newcastle departure will now start at Forest Hall at 07:40 and operate as service 355 to Newcastle.
- 18:50 departure from Whitley Bay to Forest Hall will run at 18:55 and be curtailed to terminate at Killingworth.
Saturday:
- 07:04 Shiremoor Park Lane to Newcastle departure will now start at Killingworth at 07:24 and will operate up to 3 minutes later throughout.
- 07:40 Forest Hall to Whitley Bay departure will now start at Killingworth at 07:53 and will operate up to 3 minutes earlier throughout.
- 18:12 and 19:12 departures from Newcastle to Whitley Bay retimed to 18:07 and 19:07 respectively. These departures will terminate at Park Avenue in Whitley Bay rather than Bournemouth Gardens.
- 18:37 departure from Whitley Bay to Forest Hall will run at 18:31 and be curtailed to terminate at Killingworth.
- Go North East are taking over operation of this service from its current operator, Stagecoach. The route is an overnight link from the airport to Newcastle, and will now also be extended to Wallsend.
- There will be minor timetable changes for this service to improve punctuality.
- The weekday 18:09 departure from Cobalt to Newcastle will be withdrawn due to low passenger demand.
Gateshead
- The weekday 07:18 departure from Heworth to Wardley will be re-timed to depart at 07:08 and operate 10 minutes earlier throughout.
- The weekday 07:23 departure from Wardley to Newcastle will be re-timed to depart at 07:13 and operate up to 10 minutes earlier throughout. As a consequence, this will now be running at similar times to the separate 07:21 departure from Heworth to Newcastle which will therefore be withdrawn.
- The weekday 06:30 departure from Newcastle to Team Valley will be withdrawn due to low passenger demand.
- 07:30 and 08:30 journeys from Newcastle will be replaced by equivalent journeys on the new 91A service which will operate via Gateshead Interchange. These trips will serve Newgate Street rather than Market Street, with Central Station still served as current.
- The two short departures on service 94 from Gateshead to Team Valley in morning peak (07:37 and 08:27) will replaced by service 91A departures to offer faster link to between these two locations.
Due to the expiration of BSIP funding and low passenger demand the following departures will be withdrawn on all days of the week:
- 22:05 93 from Gateshead.
- 23:05 93 from Gateshead.
- 22:34 94 from Gateshead.
South Tyneside
- There will be minor timetable changes in the morning peak and afternoon school peak for this service to improve punctuality.
The following journeys will be amended on all days of the week due to low passenger demand:
- 23:15 departure from South Shields to Newcastle will now terminate at Gateshead.
- 23:45 departure from South Shields to Gateshead will be withdrawn.
How can I stay up to date with the new timetables?
Our new routes and timetables will begin on Sunday 22 March 2026. There are a few different ways to check if your usual journey will be affected and to plan your journey:
- The timetables are available on our website. To see the new timetables, change the date to the 22 March or later, then click 'update'.
- Download the Go North East app to check fares, buy tickets and plan your journey.
- If you still have questions, please contact our customer service team on 0191 420 5050, available Monday to Friday, 9am – 5pm.