Serving local communities

We make a positive contribution to the communities we serve, the wider society and support the region's economy. 

175,000 journeys are made on Go North East bus services every day to go to work or education, to visit friends and family, to have a night out, or to visit one of the regions many tourist and leisure attractions.

Collaboration and partnership working are particular strengths for Go North East. We have always worked closely with our key strategic partners and continually strive to strengthen these relationships. These include the North East Combined Authority and Tees Valley Combined Authorities and their member organisations, along with a number of key organisations and destinations that provide invaluable services to the public we serve in the North East. These include, but are not limited to, Beamish Museum; Great Park; Cobalt Business Park; Gateshead College; New College Durham to name but a few.  

Our innovative branded route strategy is evidence of our approach and shows our dedication to engaging with local communities. Our route brands not only engender community pride but business success.


A sustainable public transport network is essential to the future of any society and as a leading provider of passenger transport services; sustainability is integral to the way we run our business. Ensuring the safety of our passengers and our people is an absolute priority for us.

Reducing the environmental impact of our operations while providing a greener alternative to the private car contributes to the Government’s environmental targets. At the same time the economic contribution from Go North East helps support economic recovery and longer term prosperity.