Have your say: Our latest Customer Survey is now live

Help us make our journeys better!

We're inviting all passengers to fill in our latest Customer Satisfaction Survey. Your voice helps drive the future of our services. 

Since our last survey, we have made several improvements, including new timetables across the region to improve punctuality and improvements to journeys serving major workplaces such as Nissan, IAMP and Amazon Follingsby. 

Share your thoughts and help us keep moving in the right direction, fill in our Customer Satisfaction survey here. 

The survey closes midnight 27/09/2026