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Service changes from Monday 1 June

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Go North East app

Go North East app - m-tickets, journey planning, live times and maps

Our app makes it easy to get around the region, with mobile tickets, journey planning, live times, tracking and ticket gifting. Available on the App Store and Google Play Store

M-Tickets

  • Buy for now, save for later, or gift to other people. M-Tickets can be kept on your device for when you need them. When using your ticket on the bus, simply place your phone under the QR code reader on the machine and wait for the beep.

Journey planning

  • Tell us where you want to go. Quicker access to journey planning tools to get you home and to work as fully customisable buttons. Frequently used stops can also be added as a favourite for quicker planning.

Live times

  • See when your bus will arrive at your stop in real time. Departures count down in real time and clearly show if the bus is tracking along the route.

Live tracking

  • Track your bus in real time on a map and view line of route and next stop departures.

Ticket Gifting

To gift a ticket to a friend or family member, simply follow these three steps: 

  1. Buy the required ticket on your account
  2. Go to the tickets section and click on 'gift' 
  3. Enter the e-mail address that's associated with their app account and click 'continue'

The ticket will automatically be added to the recipient's account and a confirmation e-mail will also be sent.

Live departure times
Favourites

Add favourites by selecting the star on a stop's departure board

Timetables & maps
Favourites

Add favourites by selecting the star on a timetable