Retail World Marquis Way, S-bound service updates

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Chester-le-Street depot update

Today 00:00 - 11th Aug - 11th Aug

As has been reported in the local media, our Chester-le-Street depot will sadly be closing from September with all routes relocating to other depots. This following the our recent service changes, adapting to reduced use of bus services in some areas following changes to the way people work, shop and socialise.

No driver or workshop engineer redundancies are being made as a result of the depot closure and today we held a constructive meeting with Trade Union officials to agree some changes to the arrangements to support colleagues currently working at the depot. Our colleagues are now being re-balloted by the Union, with a recommendation from them to accept this revised offer.

The ballot is due to close on Thursday morning, and we will provide an update soon after this. It is hoped that the industrial action planned by colleagues at Chester-le-Street depot to start from Friday 12 August can be avoided, however should it still go ahead then services 21, X21, 34, Durham Cathedrals Bus 40/40A, Mount Oswald service 42, High Pittington 204/A and Chester Town Bus 700/1/2/3 may be affected, with a very limited service operating on the main corridors.

All other Go North East services will be unaffected. Please check our website and social media pages for further updates on Thursday lunchtime/afternoon.

Short notice journey cancellations

12th May onwards

Some journey may be cancelled at short notice.

We'll aim to provide as much notice as possible with our dedicated page updated around 6pm each evening ready for the following day. We recommend that you keep checking back for updates as we may manage to cover further journeys.

You can view our cancellations by clicking on the title of this update. If you're using our app, please click on the link shown below.

Road closure at Hawks Road, Gateshead affecting services 53, 54, 93 & 94

20th Jun - 26th Oct

  • Affected routes:
  • VOLTRA 53
  • VOLTRA 54
  • East Gateshead Loop 93
  • East Gateshead Loop 94

Buses on services 53, 54, 93 & 94 will be diverted from first bus on Monday 20th June while works connected to Gateshead Arena continue.  

Service 53 will operate from Mill Road via Quarryfield Road, Albany Road, Park Road to Jackson Street.  The bus stops at Sage Gateshead and Gateshead High Street, although open, will be unserved due to the length of the diversion route.

Service 54 will operate from Gateshead Interchange non stop via Jackson Street, Park Lane, Albany Road & Quarryfield Road, resuming normal route at Mill Road.  The bus stop at Sage Gateshead, although open, will be unserved due to the length of the diversion route.

Service 93 will operate non stop from Gateshead Interchange via Jackson Street, Park Lane, Albany Road & Quarryfield Road and join the existing diversion at Mill Road, continuing via South Shore Road and Deptford Road to rejoin normal route at Saltmeadows Road.

Service 94 will follow the existing diversion via Deptford Road, South Shore Road, Mill Road then via Quarryfield Road, Albany Road, Park Lane to Jackson Street.  The bus stop at Gateshead High Street, although open, will be unserved due to the length of the diversion route.

An additional stop for all services will be sited on Quarryfield Road for customers travelling to Gateshead College.