Share your views on planned service changes in North Tyneside

We're planning service changes in North Tyneside, Newcastle and South East Northumberland, set to launch on Sunday 23 March 2025.

We're encouraging our passengers to share their views on these proposed changes to the bus network. Feedback received will help us refine our plans, ensuring local travel needs are met as effectively as possible.

Based on previous feedback and extensive analysis of customer demand, the proposed timetables aim to provide more reliable services and more beneficial routes for passengers. Key changes include:

• Service 356 – a new service operating alongside Service 355 to provide enhanced links to key destinations, including Whitley Bay, Forest Hall, and North Tyneside Hospital.
• Service 342 – Go North East will take over this route from Gateshead Central Taxis. It will run from Wallsend to Kingston Park with a revised timetable.
• Withdrawal of Service 352 – due to low demand and the availability of frequent alternative services, this route is proposed for withdrawal.

Daniel Laird, Head of Commercial at Go North East, says:“We’re excited to share our proposed changes, which are designed to strengthen transport links across the area and improve reliability. Most importantly, we want to hear from our customers. Their feedback will help us make any necessary tweaks to our plans so we can deliver the best possible bus network for Newcastle and North Tyneside.”

You can read about the proposed changes below then submit your feedback via a short online survey. Alternatively, you can attend one of several planned roadshows to view the proposals in person and ask questions. 
 

The deadline for sharing feedback is Wednesday 5 February 2025. 

You can submit your feedback via this online survey. 

Roadshow schedule

Proposed service changes

• Coaster 1 Whitley Bay-MetroCentre: Minor timetable changes. Journeys to Whitley Bay on Sunday will terminate in the town centre and will no longer extend to Bournemouth Gardens (Band stand). You can view the proposed timetable here.
   
• 41/A Wallsend-Hadrian Park: Minor timetable changes. We propose to renumber this service as 340 (41) and 341 (41A). You can view the proposed timetable here.
   
• 54 Newcastle-Whitley Bay: Minor timetable changes as we take over the operation of this evening/Sunday Nexus contract service from Stagecoach. You can view the proposed timetable here.
   
• Cobalt & Coast 307/309 Newcastle-Blyth/North Shields: Timetable changes to provide a more reliable service along with Arriva services 306 and 308. You can view the proposed timetable here.
   
• 317 Wallsend-Whitley Bay: Minor timetable changes to improve service reliability. You can view the proposed timetable here.
   
• NEW 342 Wallsend-Kingston Park: We will take over the operation of this service from Gateshead Central Taxis. We propose to change the route to operate from Wallsend to Kingston Park, with a revised timetable. Nexus will re-launch their service M71 to maintain links between Kingston Park and Newbiggin Hall. Additional 342 journeys will operate every hour Monday – Saturday daytime between Wallsend and Benton Rise.  This will provide journeys up to every 30 minutes between Benton Rise and Wallsend Metro. You can view the proposed timetable here.
   
• 352 Newcastle-Cramlington: We propose to withdraw this service due to low customer usage. Alternative services will be available for most customers (Go North East and Stagecoach), including on improved services 342, 353, 354, 355 and new service 356. 
   
• 353 North Shields-Cramlington: Timetable changes to improve service reliability. You can view the proposed timetable here.
   
• 354 Newcastle-North Shields: Timetable changes to improve service reliability. You can view the proposed timetable here.
   
• NEW 355/356 Newcastle-Forest Hall-Whitley Bay: These services will provide journeys up to every 30 minutes between Newcastle and Forest Hall. Service 356 will extend up to every hour towards Whitley Bay via Killingworth, Murton Village, North Tyneside Hospital and Monkseaton. This new service will replace most of Nexus service 359, which will be withdrawn. You can view the proposed timetable here.
   
• X39 Newcastle-Cobalt Park (peak times only): Minor timetable changes to improve reliability. You can view the proposed timetable here.
   
• X78 Newcastle-Darras Hall (evenings): The contract for this service has been awarded to Stagecoach, who will operate the service from this date.