Skip to content

Coronavirus updates

Show details

It looks like you're using an outdated version of Google Chrome. The website may not function as intended. Please upgrade your version of Chrome.

It looks like you're using an outdated version of Internet Explorer. The website may not function as intended. Please upgrade to the latest version of Microsoft Edge.

Coronavirus updates

We're here if you need us

In line with guidance from the government, our buses have started returning to what can be considered our ‘normal’ level of service. We have also worked hard to protect journeys introduced following customer feedback on key worker shift times at the start of the crisis.

Most services have returned to timetables that are similar to their pre-coronavirus times on weekdays and some service changes were introduced on 1 June. Frequencies on many evening services have been reduced due to the continued closure of leisure and entertainment venues and services on weekends are running to special timetables.

COVID-19 travel advice

Is your journey necessary?

Before you travel you should consider whether your journey is necessary. You can reduce pressure on the public transport system and road network by:

  • Working from home
  • Shopping locally and less frequently
  • Walking and cycling

Plan your journey

  • Plan ahead and use a direct route where possible
  • If you can, travel at quieter times and avoid travelling at peak times
  • Take hand sanitiser and a face covering, if you can
  • If you require assistance, you should continue to request this as you normally would
  • Wash or sanitise your hands before beginning your journey

On your journey

  • Maintain 2 metre distance where possible
  • Use a face covering, if you can, when others will be close to you
  • Use contactless payments or the Go North East app where possible
  • Be patient and please follow any instructions provided by our team members
  • Wash or sanitise your hands as frequently as possible

Completing your journey

When you finish your journey, you should:

  • Follow guidance at your destination
  • Walk and cycle from public transport to your destination, where possible
  • Wash or sanitise your hands as soon as possible

 

Live departure times
Favourites

Add favourites by selecting the star on a stop's departure board

Timetables & maps
Favourites

Add favourites by selecting the star on a timetable