Travel Shops

You can talk to us in person at the following locations in the busy shopping centres of:

  • Metrocentre (public transport interchange)
  • Washington Galleries (public transport interchange)

Metrocentre Interchange

Open Monday to Saturday from 9.30am - 5.15pm, except Public Holidays
Closed for lunch 1.30pm - 2pm

Go North East and Metrocentre have formed a close partnership to make sure the best public transport information is easily accessible to you.  Our modern customer service desk in the Public Transport Interchange gives you access to the most up-to-date travel information, special offers and provides a drop-in personal travel planning service.  If you have a key card you can top this up here! Network One Travel Tickets are also available.

Washington Galleries

Open 8.30am until 4.30pm Monday to Friday and 08.30am until 2pm on Saturdays, except Public Holidays

Go North East and The Galleries have a close partnership to make sure the best public transport information is easily accessible to you.  Our modern, travel centre in the Public Transport Interchange gives you access to the most up-to-date travel information and special offers and provides a drop-in personal travel planning service. If you have a key card you can top this up here! Network One Travel Tickets are also available.