Using a Concessionary pass

Concessionary passes must be placed on “smart card readers” on the bus to record your journey. If you have a concessionary pass, here are some guidelines on how to use it on our buses:

  1. As your concessionary pass has a photo on it the driver may ask to see it.
  2. To use the pass place it on top of the ticket machine. Once you have placed the card on the reader, an amber light will display on the panel.
  3. This will quickly turn to green and a ticket will be issued from the ticket machine.If you see a red light the driver will tell you what to do next.
  4. Take your ticket from the ticket machine and then take a seat.

If you are unable to access the card reader, show the driver your pass and they will assist you.

If you don’t have a concessionary pass, and believe you may be eligible, you can apply for one at your local council.